Company Operating System Score
Where does work get stuck on your team?
When a weekly commitment slips, was the next owner unclear? Did a decision miss the people doing the work, or did urgent work push aside the plan? The Company Operating System Score gives you ten questions about how work gets done and a five-area profile to bring to your next team conversation.
Take the operating self-check
Opens the ten-question assessment.
Five areas of how work gets done
Rate your view of two prompts in each area. The questions cover everyday work, from what happens after a decision to what could keep moving if a key person were away.
- Execution velocity:Do decisions turn into action, and does planned work get done each week?
- Coordination efficiency:How much time goes into coordination, and how clear are handoffs?
- Knowledge capture:Could someone else pick up a key person's work, or does missing context cause repeated work?
- Strategic clarity:Do people agree on the quarter's top priority, and how often does urgent work displace it?
- Operational resilience:Which functions depend on one person, and what could keep running if a leader were away?
These are subjects to discuss. The assessment does not observe your projects or verify what happened in them.
What will you see?
Choose a response from 1 to 5 for each of ten prompts. When you finish, the assessment shows an overall score out of 100, a value for each area, a visual profile, and the two areas with the lowest values. You can see this overview before entering an email. Enter an email in the assessment to open brief sections for each area and prompts for what to review next.
The score reflects one person's ratings, not a company benchmark. Some prompts describe friction rather than strength, so a higher number does not always mean work is going better. Check any pattern against colleagues' views and recent work before drawing a conclusion.
Take the operating self-check
See the overview on completion; enter an email in the assessment if you want more area detail.
One handoff, two accounts, one change to test
You can start an operating review without a score. Choose a recent handoff that needed rework or left the next step unclear. Ask the person passing the work on and the person receiving it:
- What did you expect to happen next?
- Who did you think owned that step?
- What context did you need at that point?
Compare their answers with the work itself. If both point to the same missing step, try one small change at the next handoff, such as naming an owner and a backup. If their accounts differ, find out why before changing the process.
If another area stands out in your profile, use the same approach: find a recent example, compare what people saw, then decide what is worth testing. The profile helps you choose a question. The people involved and the work help you answer it.
How is the profile made?
The assessment groups your ten selections into five areas, with two prompts in each. It calculates each area value from its two ratings, then uses the five values for the overall score. It is a starting point for a conversation, not a shared team survey.
Frequently asked questions
Who is this for?
Founders, operators, and team leads who want to discuss decisions, handoffs, shared context, priorities, or continuity. Bring a recent piece of work so the conversation can move beyond impressions.
What opens after I enter an email?
Brief sections for each area and prompts for what to review next. The overall score and five-area overview appear first, when you finish the ten questions.
Is the score a benchmark against other companies?
No. It comes from your selections and is not compared with other companies. Use it to frame a question, then check that question with colleagues and recent work.
Can my team contribute to one result?
Each run takes one person's answers. Colleagues can take separate runs or discuss the prompts together; the assessment does not combine their answers into one team result.
Will it tell us what to fix?
It highlights two lower-rated areas and offers follow-up prompts. Those areas are topics to investigate, not proven causes or prescribed fixes. Decide what to change after talking with the people involved.
Can I compare my results later?
You can take it again and keep your own notes about the earlier result. The assessment does not save a score history or compare runs automatically.
Bring a better question to your next review
Take the self-check, choose an area to discuss, and ask for one recent example before choosing a change to test.
Take the operating self-check
Opens the existing ten-question assessment.