Week of September 27: Unstuck

Unstuck

Last week you could install a department that runs your raise. This week is about what happens when work stalls, and who pays when it does.

The theme is that stopped work no longer stays stopped without an explanation.

What's New

A stopped task tells you why

A task that has stopped now says what stopped it, right on the task, with the moves available to you: Retry, Review prerequisites, Check assignment, or Request a person about this task. It works on project tasks, subtasks, standalone tasks, and on your phone.

Requesting a person sends the task, with its context, to our team. No chat required.

A task that could not start for lack of funds now waits instead of using up its retries.

If we restart it, you get it back

When the platform throws an attempt away and starts a task over, the model usage from that attempt goes back where it came from: your wallet, or your plan's included usage. If a task fails for good, its last attempt is credited as well.

Each credit shows in AI usage history as its own row: Credit: token consumption reverted.

Actions a connected tool already carried out stay charged, because that work happened. Credits also come off what counts against your spend limits and your used-so-far totals.

Long answers stay long

Before every model call, the platform used to guess how long the answer would be and stop it there. Reasoning models think before they write, so a tight guess could spend the whole allowance thinking and leave nothing on the page.

The guess no longer sets the limit. An answer can be as long as the work asked for, within your balance and your spend limits.

Active projects get staffed

If staffing a project fails, its open tasks now go to atoms already in your workspace instead of sitting unassigned. Opening an active project that has unassigned work starts staffing again on the spot.

Investor Relations starts on its own

Add Investor Relations as a new department, and its first project now launches by itself: find the funds that fit, then the people at those funds. You get a curated list of the best fits, plus a short list of stretch investors and why each one is a stretch.

The fundraising home follows that project with real progress, and Review project opens it.

The research behind it now covers 989 funds. Facts that have not been verified are labelled unverified, and they never decide who gets filtered out.

Ask by email, hear back by email

When something you asked the Chief of Staff for by email becomes a project, the finished result is now emailed back to you on the same thread, the same as a task.

Email the Chief of Staff from a new address and the workspace it builds and holds only the work you asked for. Before it creates that work, it reads your signature and your company's website, so the first tasks already know who you are. That research is on us.

Run your workforce from the API

A Public API key can now launch a project, check on it and its tasks, archive it, and add or remove tasks in a live plan. After an edit, you can see whether the Project Manager reshaped the plan around it.

Launching is its own permission, because launching is what spends. Grant it in Settings. Archive is reversible, so deleting a project stays in the dashboard.

Approving work through the API is now limited by the key's daily spend cap on real spending, and the key settings say plainly that a key cannot approve work it created unless you switch that on.

A pricing page you can read on a phone

The pricing page was rebuilt around how much work each plan holds, drawn to scale. You pick by situation instead of reading a feature table, and each plan opens a panel that includes who it is not for.

Enter your email and it signs you in or creates your account, and the plan you picked comes with you.

On a phone, workspace setup now opens as its own dark, phone-first version: the step name and progress up top, a sheet to jump between steps, chips instead of dropdowns, a budget you set with large plus and minus buttons, and Next pinned above the keyboard.

Needs Your Attention, on mobile

Tap an item in Needs Your Attention and it opens the same decision sheet as desktop, with the star rating, a comment, and an Open project link so you can read the work first. Ratings and decisions show Rate or Decide instead of a one-tap Approve. Close the sheet without deciding and the item stays in your list.

Twelve free tools, each with its own page

Twelve of our free tools now have their own pages, explaining what each one does and answering the common questions before you start. Workforce Planner results now show how much of your budget the plan uses, and say so when it goes over.

Sixty-nine weeks in. You built it, you talk to it, you trust it, and now when it stops, it tells you why. See you next Sunday.